Shipping Policy

Shipping Policy

Bellorivex manages order fulfilment with clear structure to protect your customer journey. Every single order placed on our platform undergoes a dedicated internal processing period.

Regional Scope and Freight Fees

We focus our delivery network specifically on local architecture and domestic addresses.

• Geographic Boundaries: Deliveries are made within Australia only. We do not support international distribution channels.
• Cost Structure: Transport is completely free of cost for all Australian addresses. There are no hidden fees or extra surcharges added at final checkout.

Estimated Transit and Complete Timelines

We partner with domestic transport networks to ensure your interior items arrive efficiently.

• Transit Period: Once your parcel leaves our fulfillment hub, deliveries take 1 to 2 working days to arrive at your designated doorstep.
• Total Duration: Combined with our standard internal processing window, the total timeline for your delivery stands at 2 to 3 working days from the moment you finalise your order.

Cash on Delivery Framework

To ensure maximum security and transparency for our Australian patrons, Bellorivex utilizes a specific payment model.

• Payment Method : We only accept Cash on Delivery.
• Transaction Execution : You render your payment directly to the logistics representative at the exact moment your package is physically handed to you. No advance electronic transfers or digital card payments happen on this website.

Address Accuracy Obligations

Smooth logistical execution relies heavily on the details provided during the initial checkout process.

• User Obligation : One must ensure a proper address is being given at checkout to ensure that there are no issues at all with parcel routing.
• Correction Protocols : Double-check your street number, suburb, and postcode prior to confirming your purchase. Inaccurate or partial physical details can delay the transit timeline past our standard three-day window.

Regulatory Alignment and Information Security

Our logistical operations do not function in isolation; they integrate directly with strict data protection standards. When handling your physical delivery details, Bellorivex acts in complete accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Delivery Data Handling

Under the Australian Privacy Principles, we collect and share only the bare minimum identity details required to execute your shipment. Your full name, delivery destination, and phone number are passed to our freight partners solely for fulfillment actions.

Data Safeguards

These external delivery networks are legally bound to protect your details. They cannot store your address for secondary purposes or share your identity markers with external commercial parties. Once the delivery concludes and the cash transaction settles, these details are archived in a protected manner under statutory record retention rules.

Communications and Discrepancies

If you need to update an address error immediately after purchase, or if your package encounters unexpected transport delays within the domestic network, contact our operations team at decor@bellorivex.com. We review all transit enquiries promptly to maintain full transparency throughout your shopping experience.